Helpdesk Associate
Asticom Technology Inc.
Posted
last week
Taguig, National Capital Region, Philippines
Onsite
PHP 20K
Entry Level
Full Time
Sema Summary
The Helpdesk Associate provides front-line support to employees, resolving concerns and ensuring timely assistance. This role requires strong problem-solving skills and effective communication with various teams.
About Company
Asticom Technology Inc. is a Philippine-based shared service company focused on delivering high-quality responsive services. It operates under the Ayala conglomerate and emphasizes employee development and customer experience.
Core Requirements
- Bachelor’s degree
- Strong problem-solving skills
- Good communication skills
- Ability to multitask
- Willingness to work in shifting schedules
Responsibilities
- Provide front-line support to employees
- Resolve internal GCash process concerns
- Escalate issues when necessary
- Manage concerns within defined SLAs
- Support multiple internal teams
- Assist in documentation
- Participate in training programs
Benifits
- Flexible work arrangements
- Career growth opportunities
- Online learning resources
- Diversity and inclusion initiatives
Must Have skills
Job Keywords
Similar Jobs
Associate
Infinit-O
Pasay, National Capital Region, Philippines
Associate
Wipro
Cebu, Central Visayas, Philippines
Associate
DHL Global Forwarding
Pasay, National Capital Region
HR Associate
Baker Tilly Philippines
Makati
HR Associate
SJ Group
Mandaluyong, National Capital Region, Philippines
Risk Associate
Far Eastern University
Manila
IT Associate
DITO Telecommunity Corporation
Taguig, National Capital Region, Philippines
PR Associate
Team Ridemax Philippines
Quezon City, National Capital Region, Philippines
BI Associate
Concentrix
Makati, National Capital Region, Philippines
Tax Associate
Ramon F. Garcia & Co., CPAs
Makati, National Capital Region, Philippines
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.