Helpdesk Analyst
Computacenter
Posted
yesterday
Greater Kuala Lumpur
Remote
MYR 3K
Entry Level
Contract
Sema Summary
The Helpdesk Analyst role at Computacenter involves providing IT support and assistance to users in a hybrid work environment. Candidates should be proficient in handling help desk queries, resolving technical issues, and communicating effectively with customers. The position is targeted towards junior-level professionals with a focus on support and customer service skills. This role is suitable for those located in Greater Kuala Lumpur, Malaysia, and offers a contract employment type. The monthly salary is estimated at MYR3000.
About Company
Computacenter is a leading IT service provider that focuses on delivering exceptional technology solutions and services to customers. They specialize in providing support for business IT needs.
Core Requirements
- Strong communication skills
- Proficient in IT support
- Ability to work in a hybrid environment
- Customer service orientation
- Able to speak Tagalog
Responsibilities
- Provide technical support to users
- Assist in troubleshooting IT issues
- Maintain helpdesk records
- Support remote users
- Communicate effectively with clients
- Handle IT inquiries
- Collaborate with IT team members
Must Have skills
Nice To Have Skills
Job Keywords
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