Help Desk Technician
HBLAB Joint Stock Company
Posted
3 weeks ago
Hanoi, Hanoi
Onsite
VND 3M
Junior Level
Full Time
Sema Summary
The Help Desk Technician role at HBLAB Joint Stock Company involves providing on-site technical support to users in Hanoi. Responsibilities include troubleshooting hardware and software issues, assisting with network connectivity problems, and managing support requests. Ideal for a junior candidate with a foundation in IT and customer service skills, this full-time position offers a starting salary estimated at 3,000,000 VND per month. Overall, it's a great opportunity for aspiring IT professionals to grow in a supportive environment.
About Company
HBLAB Joint Stock Company specializes in technology solutions and services, focusing on user support and system management.
Core Requirements
- Basic understanding of IT support
- Customer service skills
- Problem-solving abilities
- Familiarity with operating systems
- Relevant technical certifications
Responsibilities
- Provide technical support to users
- Troubleshoot hardware issues
- Assist with software installation
- Manage user requests via ticketing system
- Ensure network connectivity for users
- Document support interactions
- Collaborate with IT team to resolve complex issues
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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