Help Desk Support
Evernex
Posted
3 weeks ago
Kuala Lumpur, Malaysia
Onsite
MYR 3K
Junior Level
Full Time
Sema Summary
Evernex is seeking a Help Desk Support professional in Kuala Lumpur, Malaysia. This role involves assisting customers with technical issues, providing solutions, and ensuring user satisfaction. Ideal candidates should possess foundational IT support experience and excellent communication skills. This full-time opportunity offers room for growth within the organization.
About Company
Evernex is a leading provider of IT services, specializing in support and maintenance solutions for business technologies.
Core Requirements
- Basic IT knowledge
- Customer service experience
- Problem-solving skills
- Communication skills
- Technical troubleshooting skills
Responsibilities
- Assist customers with technical inquiries
- Troubleshoot hardware issues
- Provide software support
- Document customer interactions
- Coordinate with other support teams
- Manage service requests
- Ensure customer satisfaction
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
Similar Jobs
Billing Support
Manpower Malaysia
Cyberjaya, Selangor, Malaysia
IT Helpdesk
Lenovo PCCW Solutions
Wilayah Persekutuan Kuala Lumpur, Malaysia
Support Engineer
Semesteria
Greater Kuala Lumpur
Ops Support Agent
FedEx
Sepang, Selangor, Malaysia
E-Commerce Support
TP-Link Malaysia
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Application Support
Synpulse
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Application Support Developer
Unison Group
Johor Baharu, Johore, Malaysia
Sales Support Analyst
Kimberly-Clark
Petaling Jaya, Selangor
Sales Support Engineer
Trane Technologies
Shah Alam, Selangor, Malaysia
Sales Support Executive
Apical
Greater Kuala Lumpur
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.