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Head of Value Added Service
LinkIT 360
Posted
yesterday

Jakarta, Indonesia

Remote

IDR 15M

Senior Level

Contract

Job Categories

Management Services IT Value-Added Strategy

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Sema Summary

The role of Head of Value Added Service at LinkIT 360 involves leading the management and implementation of value-added services in Jakarta, Indonesia. The position requires significant expertise in strategic planning, team leadership, and service management. Candidates should have extensive experience in managing services that provide additional value to the core offerings. This contract role is tailored for a senior professional, emphasizing a commitment to innovation and customer satisfaction. Flexibility in working conditions is provided as it is a hybrid position.

About Company

LinkIT 360 focuses on providing enhanced value-driven services in the technology sector, ensuring high-quality customer engagement and satisfaction.

Core Requirements

Bachelor's degree in relevant field
Proven leadership experience
Strong strategic planning skills
Experience in service management
Ability to innovate and drive growth

Responsibilities

Lead the value-added services strategy.
Manage a diverse team to enhance service delivery.
Ensure customer satisfaction and engagement.
Analyze market trends for service development.
Collaborate with cross-functional teams.
Develop metrics to measure service success.
Drive innovative solutions to service challenges.

Must Have skills

LeadershipStrategic ThinkingService ManagementTeam ManagementInnovation

Nice To Have Skills

Project ManagementMarket AnalysisCustomer EngagementData-Driven Decision MakingCommunication Skills

Tools Knowledge Requried

CRM SoftwareProject Management ToolsData Analysis ToolsCollaboration PlatformsService Management Software

Job Keywords

Value Added ServicesManagementLeadershipStrategic PlanningCustomer Satisfaction

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