Head of Operations
Device Technologies
Posted
3 weeks ago
Singapore, Singapore
Remote
SGD 15K
Senior Level
Full Time
Sema Summary
The Head of Operations will lead and optimize operational capabilities across Asia. This role requires a strategic leader to enhance customer experience and drive operational excellence.
About Company
Device Technologies is dedicated to improving patients' lives through advanced medical technology and services, employing over 1000 staff across Australia, New Zealand, and Asia.
Core Requirements
- Bachelor's degree in Business or related field
- Strong experience in supply chain or operational leadership
- Proven ability to manage complex operations
- Experience in building high-performing teams
- Deep understanding of customer engagement strategies
Responsibilities
- Drive operational performance and growth across Asia.
- Optimize customer engagement and service delivery.
- Manage the operational budget and ensure cost efficiency.
- Lead the delivery of operational targets and KPIs.
- Champion continuous improvement initiatives.
- Ensure compliance with regulatory and ethical standards.
- Oversee customer inquiries and dispute resolution.
Must Have skills
Job Keywords
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