Head of Operations
BJAK
Posted
last week
Petaling Jaya, Selangor, Malaysia
Onsite
MYR 15K
Senior Level
Full Time
Sema Summary
As Head of Operations, you will lead the operations of BJAK, ensuring efficiency and scalability across Southeast Asia. You will collaborate with the leadership team to improve day-to-day operations and tackle challenges.
About Company
BJAK is Southeast Asia’s leading digital insurance platform, focused on improving financial inclusion and making insurance services accessible and transparent for millions through innovative technology.
Core Requirements
- Bachelor's degree in Business or related field
- 7+ years of senior operations experience
- Proven leadership in logistics and customer experience
- Strong problem-solving skills
- Excellent communication skills
Responsibilities
- Define operational strategies to support growth
- Oversee daily operations management
- Lead and mentor cross-functional teams
- Implement process improvements to increase efficiency
- Champion exceptional customer service
- Manage internal office operations and vendor relations
- Collaborate with various departments for operational excellence
Benifits
- Competitive salary
- Performance-based bonuses
- Comprehensive medical benefits
- Casual work culture
- Fast learning curve
Must Have skills
Job Keywords
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