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BJAK

Head of Operations

BJAK

Posted

last week

Petaling Jaya, Selangor, Malaysia

Onsite

MYR 15K

Senior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

As Head of Operations, you will lead the operations of BJAK, ensuring efficiency and scalability across Southeast Asia. You will collaborate with the leadership team to improve day-to-day operations and tackle challenges.

About Company

BJAK is Southeast Asia’s leading digital insurance platform, focused on improving financial inclusion and making insurance services accessible and transparent for millions through innovative technology.

Core Requirements

  • Bachelor's degree in Business or related field
  • 7+ years of senior operations experience
  • Proven leadership in logistics and customer experience
  • Strong problem-solving skills
  • Excellent communication skills

Responsibilities

  • Define operational strategies to support growth
  • Oversee daily operations management
  • Lead and mentor cross-functional teams
  • Implement process improvements to increase efficiency
  • Champion exceptional customer service
  • Manage internal office operations and vendor relations
  • Collaborate with various departments for operational excellence

Benifits

  • Competitive salary
  • Performance-based bonuses
  • Comprehensive medical benefits
  • Casual work culture
  • Fast learning curve

Must Have skills

LeadershipStrategic planningProblem-solvingCommunicationStakeholder management

Job Keywords

operationsleadershipstrategycustomer experiencesupply chain

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