Guest Services Officer
Grand Hyatt
Posted
last week
Gurgaon, Haryana, India
Onsite
INR 30K
Mid Level
Full Time
Sema Summary
The Guest Services Officer will provide excellent service to customers and assist the Guest Relations Manager in implementing marketing strategies. This role requires strong problem-solving and interpersonal skills.
About Company
Grand Hyatt offers luxurious accommodations and exquisite dining in major cities and resort locations, focusing on customer satisfaction and quality service.
Core Requirements
- Relevant degree in Hospitality or Tourism management
- Minimum 2 years experience in hotel operations
- Strong problem-solving skills
- Excellent communication skills
- Interpersonal skills
Responsibilities
- Provide high-quality service to guests
- Assist in developing marketing strategies
- Monitor hotel promotions and public relations
- Evaluate the effectiveness of marketing communications
- Enhance the hotel's exposure in various markets
- Coordinate with the Guest Relations Manager
- Support guest-related activities and inquiries
Must Have skills
Job Keywords
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