Guest Services Manager
Moxy Hotels
Posted
last week
Putrajaya, Putrajaya Federal Territory, Malaysia
Onsite
MYR 4K
Full Time
Sema Summary
The Guest Services Manager oversees the customer service operations at Moxy Hotels. The role involves ensuring guest satisfaction and managing the front desk team effectively.
About Company
Moxy Hotels combines a vibrant social scene with stylish accommodations, aiming to deliver a unique and lively hospitality experience.
Core Requirements
- Bachelor's degree in Hospitality Management or related field.
- Proven experience in a guest services role.
- Strong leadership skills.
- Excellent communication abilities.
- Familiarity with hotel management systems.
Responsibilities
- Lead and motivate the front desk team.
- Ensure excellent guest service at all times.
- Address guest complaints and resolve issues.
- Manage daily operations of the guest services department.
- Monitor team performance and provide feedback.
- Oversee check-in and check-out procedures.
- Maintain an organized and welcoming front desk area.
Must Have skills
Job Keywords
Similar Jobs
Guest Services
Hyatt Place
Kuala Lumpur
Guest Service Agent
Hilton
Batu Ferringhi, Penang
Customer Service Manager
KuCoin Exchange
Greater Kuala Lumpur
Customer Service Manager
PCL Global Freight Sdn Bhd
Klang, Selangor, Malaysia
Service Delivery Manager
Hamilton Barnes
Kuala Lumpur, Malaysia
Technical Service Manager
Synthomer
Kuala Lumpur, Malaysia
Employee Services Assistant Manager
Flex
Perai, Penang
Sales Manager
Bunge
Pasir Gudang, Johore, Malaysia
Sales Manager
Farm Frites
Greater Kuala Lumpur
Sales Manager
Kimberly-Clark
Petaling Jaya, Selangor, Malaysia
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.