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Hilton

Guest Service Supervisor

Hilton

Posted

yesterday

Chiang Saen, Chiang Rai

Onsite

THB 30K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

As a Guest Service Supervisor at Hilton, you will oversee daily operations ensuring guest satisfaction and service excellence. The role requires managing staff and maintaining service standards. Applicants should have experience in hospitality and customer service, ideally in a supervisory role. Strong leadership and interpersonal skills are essential. The position is located in Chiang Saen, Chiang Rai, Thailand.

About Company

Hilton is a global hospitality company known for its luxury hotels and exceptional guest services.

Core Requirements

  • Experience in hospitality management
  • Strong customer service background
  • Leadership skills
  • Ability to manage a team
  • Effective communication skills

Responsibilities

  • Supervise guest service operations
  • Train and coach staff
  • Ensure compliance with service standards
  • Handle guest complaints and feedback
  • Maintain a positive atmosphere for guests
  • Coordinate with other departments
  • Oversee daily shift activities

Must Have skills

LeadershipCommunicationCustomer ServiceProblem SolvingTeam Management

Nice To Have Skills

Conflict ResolutionTime ManagementSales Skills

Job Keywords

Guest ServiceSupervisorHospitalityManagementCustomer Satisfaction

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