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Guest Service Representative
Anantara Vacation Club
Posted
3 weeks ago

Phuket

Onsite

THB 30K

Junior Level

Full Time

Job Categories

Customer Service Hospitality Support Travel

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Sema Summary

The Guest Service Representative role at Anantara Vacation Club in Phuket involves assisting guests with their inquiries and ensuring a positive experience. Candidates should be proficient in both Thai and English and possess good communication and interpersonal skills. The position is full-time, aimed primarily at junior-level applicants. While specific benefits are not listed, the role is situated in a hospitality environment, known for employee development.

About Company

Anantara Vacation Club offers luxury vacation experiences in exotic locations. The company focuses on high-quality customer service and guest satisfaction, providing a range of services to enhance the travel experience.

Core Requirements

Proficiency in Thai and English
Good communication skills
Customer service experience
Hospitality knowledge
Teamwork skills

Responsibilities

Assist guests with inquiries
Provide information about services
Handle guest complaints
Ensure guest satisfaction
Collaborate with team members
Promote hotel amenities
Maintain guest records

Must Have skills

CommunicationCustomer ServiceProblem SolvingTeamworkAttention to Detail

Nice To Have Skills

MultilingualHospitality ManagementSales Skills

Job Keywords

Customer ServiceGuest RelationsHospitalityCommunicationTeamwork

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