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Anantara Vacation Club

Guest Service Representative

Anantara Vacation Club

Posted

3 weeks ago

Phuket, Thailand

Onsite

THB 30K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Guest Service Representative will be the face of the company, assisting customers at designated locations. Responsibilities include promoting packages, confirming bookings, and maintaining a tidy work environment.

About Company

Anantara Vacation Club is Asia’s premier vacation ownership programme, offering Club Points Owners the chance to explore top holiday destinations year after year through a flexible points-based system.

Core Requirements

  • Good command of spoken and written English
  • Computer skills (MS Office and Internet)
  • Strong communication skills
  • Eagerness to learn and develop
  • High school diploma or equivalent

Responsibilities

  • Be the face of the company in the marketplace
  • Promote packages and rewards to the public
  • Assist customers with directions to Preview Centers
  • Complete necessary paperwork for tour bookings
  • Confirm guest attendance prior to preview dates
  • Ensure marketing collateral is in good condition
  • Maintain a neat and tidy work location

Must Have skills

Customer serviceCommunicationMS OfficeProblem-solvingTeamwork

Job Keywords

Guest ServiceCustomer SupportHospitalitySalesCommunication

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