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Guest Service Representative
Anantara Vacation Club
Posted
3 months ago

Phuket, Thailand

Onsite

THB 30K

Junior Level

Full Time

Job Categories

Hospitality Customer Service Sales Administration

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Sema Summary

The Guest Service Representative will be the face of the company, assisting customers at designated locations. Responsibilities include promoting packages, confirming bookings, and maintaining a tidy work environment.

About Company

Anantara Vacation Club is Asia’s premier vacation ownership programme, offering Club Points Owners the chance to explore top holiday destinations year after year through a flexible points-based system.

Core Requirements

Good command of spoken and written English
Computer skills (MS Office and Internet)
Strong communication skills
Eagerness to learn and develop
High school diploma or equivalent

Responsibilities

Be the face of the company in the marketplace
Promote packages and rewards to the public
Assist customers with directions to Preview Centers
Complete necessary paperwork for tour bookings
Confirm guest attendance prior to preview dates
Ensure marketing collateral is in good condition
Maintain a neat and tidy work location

Must Have skills

Customer serviceCommunicationMS OfficeProblem-solvingTeamwork

Job Keywords

Guest ServiceCustomer SupportHospitalitySalesCommunication

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