Guest Service Executive
The Ascott Limited
Posted
last week
Singapore, Singapore
Onsite
SGD 4K
Entry Level
Full Time
Sema Summary
The Guest Service Executive assists residents with check-in and check-out procedures and manages reservations. This role involves responding to queries and handling financial transactions at the front desk.
About Company
The Ascott Limited is a leader in the hospitality industry, managing a diverse range of serviced residences and hotels across over 230 cities. The company focuses on enriching global living and delivering exceptional experiences.
Core Requirements
- High school diploma
- Experience in hospitality
- Strong communication skills
- Cash handling experience
- Ability to manage complaints
Responsibilities
- Assist residents with check-in and check-out procedures
- Make and confirm reservations
- Respond to queries via various communication channels
- Handle cash floats during shifts
- Verify revenue and follow up on discrepancies
- Perform end-of-day bookkeeping and auditing
- Record residents' complaints and feedback
Benifits
- Flexible benefits
- Comprehensive medical coverage
- Training opportunities
- Subsidised rates
- Wellness programmes
Must Have skills
Job Keywords
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