Guest Service Executive
The Ascott Limited
Posted
3 months ago
Singapore, Singapore
Onsite
SGD 4K
Junior Level
Full Time
Sema Summary
The Guest Service Executive assists residents with check-in and check-out procedures and manages reservations. This role involves responding to queries and handling financial transactions at the front desk.
About Company
The Ascott Limited is a leader in the hospitality industry, managing a diverse range of serviced residences and hotels across over 230 cities. The company focuses on enriching global living and delivering exceptional experiences.
Core Requirements
- High school diploma
- Experience in hospitality
- Strong communication skills
- Cash handling experience
- Ability to manage complaints
Responsibilities
- Assist residents with check-in and check-out procedures
- Make and confirm reservations
- Respond to queries via various communication channels
- Handle cash floats during shifts
- Verify revenue and follow up on discrepancies
- Perform end-of-day bookkeeping and auditing
- Record residents' complaints and feedback
Benifits
- Flexible benefits
- Comprehensive medical coverage
- Training opportunities
- Subsidised rates
- Wellness programmes
Must Have skills
Job Keywords
Similar Jobs
Customer Service Executive
Acton Technology Pte Ltd
Central Singapore Community Development Council, Singapore
Executive
MOH Holdings
Singapore, Singapore
Office Executive
Semesteria
Singapore
Executive Host
Marina Bay Sands
Singapore
Sales Executive
STERIS
Singapore, Singapore
Sales Executive
LIXIL
Singapore
Sales Executive
Aura.sg
Singapore
Sales Executive
Robert Walters
Singapore, Singapore
Sales Executive
Doerscircle
Singapore
Store Executive
ASSA ABLOY Group
Singapore
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.