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Guest Service Associate
Regenta Resort Soma Vine Village
Posted
yesterday

Nashik

Onsite

INR 30K

Full Time

Job Categories

Hospitality Customer Service Management Support

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Sema Summary

The Guest Service Associate and Duty Manager position at Regenta Resort Soma Vine Village entails interacting with guests and ensuring their comfort during their stay. Responsibilities include managing guest inquiries, overseeing daily operations, and providing excellent customer service. Ideal candidates will have experience in hospitality and strong communication skills. This is a full-time role based in Nashik, India, and offers an estimated salary of INR 30,000 per month.

About Company

Regenta Resort Soma Vine Village is dedicated to delivering high-quality experiences for guests, focusing on hospitality and customer satisfaction within the vibrant environment of Nashik.

Core Requirements

Experience in customer service
Strong communication skills
Ability to manage guest inquiries
Problem-solving skills
High school diploma or equivalent

Responsibilities

Greet and check in guests
Handle guest complaints and feedback
Ensure guest satisfaction throughout stay
Manage daily hotel operations
Coordinate with various departments
Maintain a clean and welcoming environment
Assist with administrative tasks as needed

Must Have skills

Customer serviceCommunicationProblem-solvingTeamworkTime management

Nice To Have Skills

LeadershipMultilingual skillsConflict resolution

Job Keywords

guest servicehospitalitymanagementcustomer supportNashik

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