Guest Relations Officer
Shangri-La Group
Posted
3 weeks ago
Singapore, Singapore
Onsite
SGD 3K
Entry Level
Full Time
Sema Summary
The Guest Relations Officer enhances guest relations and loyalty scores while providing all-rounded guest services. This role requires strong interpersonal skills and a can-do attitude to ensure a memorable hotel experience.
About Company
Shangri-La Group is a leading hospitality company with a diverse portfolio of hotels and resorts worldwide. They are known for their commitment to quality service and creating memorable experiences for guests.
Core Requirements
- Relevant hospitality experience
- Strong interpersonal skills
- Effective communication abilities
- Teamwork orientation
- Self-starter attitude
Responsibilities
- Enhance guest relations and loyalty scores
- Provide support for Guest Relations Operations
- Handle guest requests in a timely manner
- Check guests in and out efficiently
- Contribute to a memorable hotel experience
- Work collaboratively with team members
- Craft best-fit solutions for guests
Benifits
- work-life balance
- effort recognitions
- tranquil working environment
Must Have skills
Job Keywords
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