Guest Relations Officer
Dara Villas
Posted
last week
Phuket, Thailand
Onsite
THB 50K
Entry Level
Full Time
Sema Summary
Dara Villas is seeking a Guest Relations Officer to enhance guest experiences and manage communications. The role involves coordination between guests and the housekeeping team to ensure smooth operations.
About Company
Dara Villas manages luxury private villas in Phuket, focusing on high guest satisfaction and operational efficiency.
Core Requirements
- Relevant educational background
- Strong communication skills
- Customer service orientation
- Ability to manage multiple tasks
- Experience in hospitality preferred
Responsibilities
- Support guest communication and coordination
- Act as a link between guests and the housekeeping/maintenance team
- Handle check-ins, requests, and issues professionally
- Follow up on operational tasks for completion
- Ensure high guest satisfaction
- Assist in operational follow-up
- Coordinate with maintenance for guest issues
Must Have skills
Job Keywords
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