Guest Relations Officer
Grand Hyatt
Posted
last week
Gurgaon, Haryana, India
Onsite
INR 30K
Mid Level
Full Time
Sema Summary
The Guest Relations Officer ensures an excellent level of service for customers. They assist in developing and implementing marketing strategies for the hotel.
About Company
Grand Hyatt is a luxury hospitality brand known for exceptional accommodations, dining, and entertainment options in major cities and resort locales.
Core Requirements
- Relevant degree in Hospitality or Tourism management
- Minimum 2 years of hotel operations experience
- Strong problem-solving skills
- Excellent communication abilities
- Interpersonal skills to interact with guests
Responsibilities
- Provide high-quality service to guests
- Assist in marketing communications strategy
- Monitor guest feedback and adjust services accordingly
- Coordinate with the Guest Relations Manager
- Promote hotel features and services
- Manage local and national advertising
- Evaluate and report on the effectiveness of promotions
Must Have skills
Job Keywords
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