Guest Relations Officer
Live Connections
Posted
3 months ago
Chennai, Tamil Nadu, India
Onsite
INR 17K
Mid Level
Full Time
Sema Summary
We are looking for a courteous and service-oriented Guest Relations Officer to enhance patient and visitor experience at our healthcare facility. The role involves patient interaction, coordination, and service excellence to ensure a smooth and positive hospital experience.
About Company
Live Connections is a recruitment organization specializing in finding and placing professionals across various sectors, with over 28 years of experience and a global presence.
Core Requirements
- Graduate in any discipline
- Minimum 2 years experience in a patient-facing role
- Excellent verbal and written communication skills
- Strong customer service abilities
- Proficiency in basic computer applications
Responsibilities
- Greet patients and assist them with registration and inquiries.
- Coordinate with medical staff for timely patient services.
- Handle patient feedback and escalate complaints when necessary.
- Ensure high standards of patient satisfaction.
- Support admission and discharge processes.
- Maintain accurate records of patient interactions.
- Adhere to confidentiality standards and hospital policies.
Must Have skills
Job Keywords
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