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ERHA CLINIC INDONESIA

Guest Relation Officer

ERHA CLINIC INDONESIA

Posted

last week

Jakarta

Onsite

IDR 8M

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Join ERHA CLINIC INDONESIA as a Guest Relation Officer, where you will enhance the patient experience. This role requires strong interpersonal skills and a passion for wellness and customer service.

About Company

ERHA CLINIC INDONESIA is a leader in skin, hair, and wellness services in Indonesia, dedicated to improving the quality of life through innovative solutions in the beauty industry.

Core Requirements

  • Bachelor's degree in any field, hospitality preferred
  • 2 years of relevant experience
  • Strong English language skills
  • Ability to analyze customer needs
  • Residing in Jakarta

Responsibilities

  • Welcome VIP patients warmly and professionally.
  • Analyze patient needs and preferences.
  • Provide personalized service during visits.
  • Maintain positive customer relationships.
  • Monitor feedback to identify improvement areas.
  • Ensure a luxurious patient experience.
  • Collaborate with clinic staff to enhance service.

Must Have skills

Customer serviceInterpersonal skillsAnalytical skillsEnglish proficiencyProblem-solving skills

Job Keywords

Guest RelationsCustomer ExperienceWellnessBeauty IndustryPatient Interaction

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