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ERHA CLINIC INDONESIA

Guest Relation Officer

ERHA CLINIC INDONESIA

Posted

3 months ago

Jakarta

Onsite

IDR 8M

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Join ERHA CLINIC INDONESIA as a Guest Relation Officer, where you will enhance the patient experience. This role requires strong interpersonal skills and a passion for wellness and customer service.

About Company

ERHA CLINIC INDONESIA is a leader in skin, hair, and wellness services in Indonesia, dedicated to improving the quality of life through innovative solutions in the beauty industry.

Core Requirements

  • Bachelor's degree in any field, hospitality preferred
  • 2 years of relevant experience
  • Strong English language skills
  • Ability to analyze customer needs
  • Residing in Jakarta

Responsibilities

  • Welcome VIP patients warmly and professionally.
  • Analyze patient needs and preferences.
  • Provide personalized service during visits.
  • Maintain positive customer relationships.
  • Monitor feedback to identify improvement areas.
  • Ensure a luxurious patient experience.
  • Collaborate with clinic staff to enhance service.

Must Have skills

Customer serviceInterpersonal skillsAnalytical skillsEnglish proficiencyProblem-solving skills

Job Keywords

Guest RelationsCustomer ExperienceWellnessBeauty IndustryPatient Interaction

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