Guest Experience Manager
Hyatt Regency
Posted
last week
Gu, South East Sulawesi, Indonesia
Onsite
IDR 10M
Mid Level
Full Time
Sema Summary
The Guest Experience Manager at Hyatt Regency will oversee the efficient operation of the guest service department. The role focuses on maximizing guest satisfaction in accordance with Hyatt's standards.
About Company
Hyatt Regency is a global hotel brand known for providing exceptional hospitality services. With over 150 hotels in more than 30 countries, it caters to both business and leisure travelers.
Core Requirements
- Degree in Hospitality or Tourism management.
- Minimum 2 years experience as Guest Service Manager.
- Strong problem-solving abilities.
- Excellent organizing skills.
- Interpersonal skills.
Responsibilities
- Assist in the efficient running of the guest service department.
- Manage guest service operations.
- Ensure maximum guest satisfaction.
- Provide guidance to the Concierge operations.
- Support the Front Office Manager.
- Plan and organize guest services.
- Maintain brand standards.
Must Have skills
Job Keywords
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