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Sheraton Hotels & Resorts

Guest Experience Expert

Sheraton Hotels & Resorts

Posted

last week

Metro Manila

Onsite

PHP 25K

Intern Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Guest Experience Expert role focuses on crafting a memorable experience for guests from check-in to check-out. This position requires strong initiative and communication skills while maintaining a professional presence.

About Company

Sheraton Hotels & Resorts, part of Marriott International, has been a leader in hospitality since 1937, welcoming guests and fostering community connections worldwide.

Core Requirements

  • High school diploma or G.E.D. equivalent
  • No related work experience required
  • Strong communication skills
  • Ability to stand for extended periods
  • Capability to lift light objects

Responsibilities

  • Guide guests through their stay
  • Process check-in and check-out
  • Address guest requests promptly
  • Complete operational reports
  • Upkeep quality standards
  • Maintain confidentiality
  • Ensure professional appearance

Must Have skills

Customer serviceEffective communicationProblem-solvingTeamworkAttention to detail

Job Keywords

Guest ExperienceHospitalityCustomer ServiceOperationsTeamwork

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