Guest Care Officer
Masungi Georeserve
Posted
6 days ago
Quezon City, National Capital Region, Philippines
Onsite
PHP 30K
Full Time
Sema Summary
The Guest Care Officer is responsible for ensuring a pleasant experience for visitors. This role requires excellent customer service and communication skills.
About Company
Masungi Georeserve is a conservation area located in the Philippines focusing on sustainability and wildlife preservation.
Core Requirements
- High school diploma or equivalent
- Excellent communication skills
- Strong customer service orientation
- Ability to handle guest inquiries
- Team collaboration experience
Responsibilities
- Assist guests with inquiries and requests
- Ensure cleanliness and organization of the guest area
- Provide information about the reserve and activities
- Handle guest complaints promptly and professionally
- Collaborate with the team to maintain service standards
- Monitor guest satisfaction levels
- Participate in training and development opportunities
Must Have skills
Job Keywords
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