Group Manager
WNS
Posted
last week
Quezon City, National Capital Region, Philippines
Onsite
IDR 15M
Mid Level
Full Time
Sema Summary
The Group Manager will oversee daily operations and ensure client satisfaction. This role requires managing team talent and implementing strategies for business growth.
About Company
WNS is a global Business Process Management leader offering a full spectrum of BPM services across various industries.
Core Requirements
- 10+ years of work experience
- 5 years in corporate travel domain
- Proficient in 2 GDSs
- IATA/UFTAA Level-2 certification
- Strong Microsoft Office skills
Responsibilities
- Oversee daily team operations and meet client SLAs.
- Lead client interactions and manage internal relationships.
- Plan resources for client requirements.
- Develop and manage team talent.
- Implement strategies for customer satisfaction.
- Monitor project progress and mitigate risks.
- Prepare and deliver client presentations.
Benifits
- coaching
- mentoring
- professional development
- structured career path
- community initiatives
Must Have skills
Job Keywords
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