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IHG Hotels & Resorts

General Manager

IHG Hotels & Resorts

Posted

3 weeks ago

Ko Samui, Surat Thani

Onsite

THB 100K

Senior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

As a General Manager at IHG Hotels & Resorts, you will oversee the operations of Kimpton Kitalay in Ko Samui, ensuring exceptional guest experiences and managing day-to-day activities. This senior role involves strategic planning, budget management, and leading a diverse team. You will implement operational procedures, enhance service quality, and drive revenue growth. Strong leadership skills and experience in hotel management are essential for success in this position.

About Company

IHG Hotels & Resorts is a global leader in hospitality with a vast portfolio of hotel brands. The company is committed to delivering unmatched service and creating memorable experiences for guests.

Core Requirements

  • Bachelor's degree in Hospitality Management or related field
  • Minimum 5 years in hotel management
  • Strong financial acumen
  • Excellent leadership skills
  • Proven track record of guest satisfaction

Responsibilities

  • Lead hotel operations and manage staff
  • Ensure guest satisfaction and handle complaints
  • Develop and implement strategies to increase revenue
  • Maintain budget and financial performance
  • Oversee training and development of team members
  • Implement health and safety protocols
  • Collaborate with marketing for promotions and events

Must Have skills

LeadershipBudgetingGuest RelationsStrategic PlanningTeam Management

Nice To Have Skills

Crisis ManagementMarketing SkillsLanguage ProficiencySales StrategiesTechnology Proficiency

Job Keywords

General ManagerHospitality ManagementTeam LeadershipGuest SatisfactionFinancial Management

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