Functional Lead
Oracle
Posted
3 months ago
Bengaluru, Karnataka, India
Onsite
INR 90K
Mid Level
Full Time
Sema Summary
This role focuses on delivering post-sales support for Oracle Cloud SCM solutions. You will act as a primary contact for customer inquiries and support internal teams in resolving complex issues.
About Company
Oracle is a leading cloud technology company that offers computing infrastructure and software, empowering organizations to innovate and improve efficiency worldwide.
Core Requirements
- Bachelor's degree in BE, BTech, MCA or MBA
- Minimum 5 years of experience in support or implementations
- Expertise in Oracle Fusion Cloud SCM
- Strong analytical and problem-solving skills
- Ability to thrive in a fast-paced environment
Responsibilities
- Capture and analyze business requirements for Oracle SCM solutions.
- Provide customer support and troubleshoot complex issues.
- Manage incidents and track resolution progress.
- Conduct training sessions for end-users.
- Maintain documentation and procedures for customer interactions.
- Monitor integrations and assist with configuration.
- Advocate for user satisfaction and best practices.
Benifits
- Flexible medical options
- Life insurance
- Retirement options
- Paid volunteer hours
Must Have skills
Job Keywords
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