Front Office Receptionist
Melco Resorts & Entertainment
Posted
3 months ago
Manila, National Capital Region, Philippines
Onsite
PHP 30K
Junior Level
Full Time
Sema Summary
The Front Office Receptionist is responsible for ensuring a positive and high-quality customer service experience at the hotel. Duties include managing guest check-in and check-out processes and providing accurate information about hotel amenities.
About Company
Melco Resorts & Entertainment is a leading developer and operator of luxury casino gaming and entertainment destinations in Asia.
Core Requirements
- 1 year of receptionist experience in a luxury hotel
- College graduate or equivalent professional training
- Knowledge of OPERA (PMS), Excel, and Word
- Fluent in English
- Ability to work flexible shifts
Responsibilities
- Perform check-in and check-out processes.
- Provide accurate information about hotel services.
- Upsell room and transportation services to guests.
- Maintain confidentiality of guest information.
- Assist in resolving guest issues effectively.
- Participate in training and adhere to company policies.
- Report safety issues and maintain cleanliness.
Must Have skills
Job Keywords
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