Front Office Manager
Lemon Tree Premier
Posted
2 months ago
Biratnagar, Nepal
Onsite
NPR 60K
Mid Level
Full Time
Sema Summary
As a Front Office Manager at Lemon Tree Premier in Biratnagar, Nepal, you will oversee the day-to-day operations of the front office, ensuring exceptional customer service and efficient management of front desk activities. You will be responsible for supervising staff, managing guest check-ins and check-outs, and addressing customer inquiries and complaints. The role demands a mid-level of experience in hospitality management, with strong communication and leadership skills. It offers a chance to work in a vibrant environment focused on guest satisfaction.
About Company
Lemon Tree Premier is a hospitality company focused on providing quality service and hospitality experience in a warm and welcoming environment.
Core Requirements
- Bachelor's degree in Hospitality Management
- 3+ years of front office experience
- Strong communication skills
- Leadership and team management skills
- Customer service orientation
Responsibilities
- Manage front desk operations
- Ensure guest satisfaction
- Supervise front office staff
- Handle customer inquiries and complaints
- Coordinate with other departments
- Maintain front office policies and procedures
- Prepare reports on front office activities
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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