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Hyatt Regency

Front Office Manager

Hyatt Regency

Posted

yesterday

Amritsar, Punjab, India

Onsite

INR 30K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Front Office Manager at Hyatt Regency oversees daily front office operations, ensuring exceptional guest experiences and service excellence. This role involves managing front desk staff, coordinating reservations, and addressing guest queries. Candidates should have solid experience in hospitality management, excellent communication skills, and a strong focus on customer satisfaction. The position is based in Amritsar and is a full-time opportunity with a salary competitive within the industry.

About Company

Hyatt Regency is a leading global hospitality company known for its commitment to quality and service excellence. It offers luxury accommodations and services to travelers and tourists.

Core Requirements

  • Bachelor's degree in Hospitality
  • Minimum 3 years of experience
  • Strong leadership skills
  • Excellent communication skills
  • Guest service management experience

Responsibilities

  • Manage front office operations
  • Supervise front desk staff
  • Ensure guest satisfaction
  • Manage guest reservations
  • Handle guest complaints
  • Oversee billing and payments
  • Train and mentor new staff

Must Have skills

LeadershipCommunicationCustomer serviceHotel managementProblem solving

Nice To Have Skills

MultilingualSales skillsCRM softwareTime managementConflict resolution

Tools Knowledge Requried

PMS SoftwareMicrosoft OfficeReservation SystemsCRM ToolsGuest Feedback Systems

Job Keywords

HospitalityFront OfficeManagementCustomer ServiceGuest Relations

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