Front Office Leader
Ayatana Resorts
Posted
last week
Mapusa, Goa, India
Onsite
INR 30K
Mid Level
Full Time
Sema Summary
The Front Office Team Leader oversees daily operations and ensures exceptional customer service at Ayatana Resorts. The role demands strong leadership and communication skills to manage the front office team effectively.
About Company
Ayatana Resorts offers luxurious accommodation and unparalleled hospitality in Goa, providing a perfect getaway for travelers seeking relaxation and adventure.
Core Requirements
- Proven experience in hospitality management.
- Strong leadership and interpersonal skills.
- Ability to manage customer inquiries and resolve issues.
- Bachelor's degree in Hospitality Management or related field.
- Familiarity with hotel management software.
Responsibilities
- Manage daily front office operations.
- Supervise front office staff and delegate tasks.
- Ensure excellent customer service and satisfaction.
- Handle guest inquiries and resolve complaints.
- Monitor and manage front desk activities.
- Train and mentor new team members.
- Coordinate with other departments for seamless operations.
Must Have skills
Job Keywords
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