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Hilton

Front Office Associate

Hilton

Posted

last week

Jaipur, Rajasthan, India

Onsite

INR 25K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Front Office Associate at Hilton oversees Front Desk staff to ensure high-quality service. Responsibilities include guest check-ins, resolving issues, and staff training.

About Company

Hilton is a leading global hospitality company known for exceptional accommodations and guest experiences. With over 9,000 properties worldwide, Hilton spans various brands and services.

Core Requirements

  • 2 to 3 years of related experience preferred.
  • Good interpersonal skills.
  • Fluent in English.
  • Basic mathematical comprehension.
  • Ability to work under pressure.

Responsibilities

  • Supervise Front Desk operations during shifts.
  • Handle guest check-ins and resolve concerns.
  • Train and support front desk team members.
  • Communicate effectively with guests and staff.
  • Manage desk, ensuring compliance with standards.
  • Maintain accurate guest records and profiles.
  • Contribute to team goals with innovative ideas.

Must Have skills

Customer service skillsLeadership abilitiesEffective communicationProblem-solving skillsAttention to detail

Job Keywords

Front OfficeHospitalityCustomer ServiceTeam LeadershipGuest Relations

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