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Hyatt Regency

Front Office Associate

Hyatt Regency

Posted

yesterday

Gurgaon, Haryana, India

Onsite

INR 30K

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Front Office Associate position at Hyatt Regency involves managing guest check-in and check-out processes, maintaining front office operations, and ensuring excellent customer service. Candidates should demonstrate strong communication skills, attention to detail, and knowledge of hospitality management. This is a full-time role located in Gurgaon, India. Salary is based on industry standards for similar positions. Candidates can expect a fast-paced work environment.

About Company

Hyatt Regency is a premier hospitality company known for providing luxurious accommodations and exceptional service. They focus on creating a welcoming environment for guests while promoting professional growth for their employees.

Core Requirements

  • High school diploma or equivalent
  • Strong communication skills
  • Customer service experience
  • Attention to detail
  • Ability to work in a team

Responsibilities

  • Manage guest check-ins and check-outs
  • Process reservations and maintain records
  • Assist guests with inquiries and requests
  • Handle front office transactions efficiently
  • Coordinate with housekeeping and other departments
  • Maintain a clean and organized front desk area
  • Ensure compliance with hotel policies and procedures

Must Have skills

CommunicationCustomer ServiceProblem-SolvingAttention to DetailTime Management

Nice To Have Skills

Multilingual SkillsComputer LiteracyTeam CollaborationSales SkillsAdaptability

Tools Knowledge Requried

Property Management SystemMicrosoft OfficeReservation SoftwareCommunication ToolsPoint of Sale System

Job Keywords

HospitalityFront OfficeGuest ServicesCustomer CareReception

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