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Hyatt Place

Front Office Associate

Hyatt Place

Posted

5 days ago

Goa, India

Onsite

INR 30K

Full Time

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Sema Summary

The Front Office Associate at Hyatt Place is responsible for managing guest check-ins and check-outs. The role focuses on delivering exceptional customer service and support in a hospitality environment.

About Company

Hyatt Place offers modern accommodations and amenities, providing a welcoming experience for travelers and guests in the hospitality industry.

Core Requirements

  • High school diploma or equivalent.
  • Experience in customer service or hospitality.
  • Strong communication skills.
  • Ability to work in a fast-paced environment.
  • Basic knowledge of hotel operations.

Responsibilities

  • Manage guest check-ins and check-outs.
  • Provide information about the hotel and local attractions.
  • Assist guests with inquiries and special requests.
  • Handle payment transactions accurately.
  • Maintain cleanliness and organization of the front desk area.
  • Collaborate with team members to ensure guest satisfaction.
  • Address and resolve any guest complaints or issues.

Must Have skills

Customer serviceCommunicationProblem-solvingAttention to detailTeam collaboration

Job Keywords

Front OfficeCustomer ServiceHospitalityGuest RelationsCheck-in

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