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Front Desk Manager
Shalom Backpackers
Posted
yesterday

Rishikesh, Uttarakhand, India

Onsite

INR 30K

Mid Level

Full Time

Job Categories

Management Hospitality Customer Front Operations

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Sema Summary

The Front Desk Manager at Shalom Backpackers in Rishikesh, India is responsible for overseeing the daily operations at the front desk, ensuring excellent customer service and smooth check-in and check-out processes. The role requires a mid-level experienced professional with strong management and communication skills. Responsibilities include leading the front desk team, managing reservations, and addressing guest inquiries to create a positive experience. This is a full-time on-site position.

About Company

Shalom Backpackers offers a welcoming environment for travelers in Rishikesh, focusing on providing excellent hospitality services.

Core Requirements

Bachelor's degree in Hospitality
2+ years of experience in front office operations
Strong leadership skills
Excellent communication skills
Ability to manage reservations

Responsibilities

Manage front desk operations
Lead the front desk team
Handle guest inquiries and complaints
Oversee check-in and check-out processes
Maintain reservation systems
Train and mentor front desk staff
Ensure compliance with hotel policies

Must Have skills

Customer serviceLeadershipCommunicationProblem-solvingTime management

Nice To Have Skills

MultilingualSales skillsConflict resolution

Tools Knowledge Requried

Hotel management softwareReservation systemsPhone systems

Job Keywords

customer servicehotel managementfront deskreservationsleadership

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