Front Desk Manager
Hilton
Posted
last week
Greater Jabalpur Area
Onsite
INR 60K
Mid Level
Full Time
Sema Summary
A Front Desk Manager at Hilton is responsible for managing guest interactions and ensuring exceptional service. This role requires effective communication and leadership skills to maintain guest satisfaction.
About Company
Hilton is a leading global hospitality company with a diverse portfolio of hotels and resorts. It is dedicated to providing exceptional guest experiences and maintaining a strong workplace culture for its team members.
Core Requirements
- Supervisory experience in hospitality
- Knowledge of health and safety procedures
- Excellent communication skills
- Calm under pressure
- Degree in Hotel Management or equivalent
Responsibilities
- Greet and assist guests in the lobby
- Manage guest complaints and resolutions
- Meet VIP guests upon arrival
- Coordinate services for long-stay guests
- Monitor guest satisfaction reports
- Handle management issues or emergencies
- Conduct health and safety procedures
Must Have skills
Job Keywords
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