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Impian Global Media

Front Desk Manager

Impian Global Media

Posted

3 weeks ago

Dehradun, Uttarakhand, India

Onsite

INR 30K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Front Desk Manager at Impian Global Media is responsible for overseeing the front desk operations and ensuring excellent customer service. This role includes managing staff, handling customer inquiries and complaints, and maintaining an organized front desk area. The ideal candidate should have prior experience in management and customer service, with strong leadership and communication skills. This is a full-time position located in Dehradun, India, with opportunities for professional growth.

About Company

Impian Global Media is a dynamic company focused on delivering exceptional services in the media industry. The organization prioritizes customer satisfaction and a supportive workplace environment.

Core Requirements

  • Bachelor's degree in management or related field
  • Minimum 3 years of experience in hospitality
  • Strong leadership skills
  • Excellent communication skills
  • Ability to manage multiple tasks

Responsibilities

  • Oversee daily front desk operations
  • Manage and train front desk staff
  • Handle customer inquiries and complaints
  • Maintain organized front desk area
  • Ensure high standards of customer service
  • Coordinate with other departments
  • Monitor and manage office supplies

Must Have skills

LeadershipCustomer ServiceCommunicationOrganizational SkillsProblem-solving

Nice To Have Skills

Sales SkillsConflict ResolutionTime ManagementMultitaskingTeamwork

Tools Knowledge Requried

ComputerPhone SystemBooking SoftwareEmail

Job Keywords

Front DeskManagerHospitalityCustomer ServiceOperations

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