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Front Desk Associate
Hotel Tibet Pvt. Ltd
Posted
3 weeks ago

Kathmandu, Bāgmatī, Nepal

Onsite

NPR 30K

Junior Level

Full Time

Job Categories

Hospitality Customer Front Desk Service Administration

Match

Skills

Experience

Industry

Sema Summary

Hotel Tibet Pvt. Ltd. is seeking a Front Desk Associate in Kathmandu. This full-time position involves providing exceptional customer service, managing check-ins and check-outs, and ensuring guest satisfaction. The role requires effective communication skills and a friendly demeanor. Ideal for candidates with some experience in hospitality, this position offers a chance to grow in a dynamic environment.

About Company

Hotel Tibet Pvt. Ltd. is a renowned hospitality provider in Nepal, known for its exceptional service and welcoming atmosphere for guests. They focus on delivering quality experiences and maintaining a high standard of customer satisfaction.

Core Requirements

High school diploma or equivalent
Strong communication skills
Experience with hospitality software
Customer service experience
Ability to multitask in a busy environment

Responsibilities

Greet guests upon arrival
Manage check-ins and check-outs
Handle guest inquiries and requests
Maintain front desk operations
Collaborate with housekeeping and management
Process payments and manage billing
Provide information about hotel services and amenities

Must Have skills

Customer serviceCommunicationProblem-solvingMultitaskingHospitality software

Nice To Have Skills

Foreign language skillsSales experienceConflict resolutionTeam collaborationTime management

Tools Knowledge Requried

Hotel management softwarePoint of sale systemReservation systemMicrosoft OfficeTelephone systems

Job Keywords

hospitalitycustomer servicefront deskcheck-incheck-out

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