Front Desk Agent
Mercure
Posted
last week
South Tangerang City, Banten, Indonesia
Onsite
IDR 5M
Entry Level
Contract
Sema Summary
As a Front Desk Agent, you will ensure a memorable experience for guests from check-in to check-out. Your role includes providing exceptional service and enhancing guest satisfaction.
About Company
Mercure Serpong Alam Sutera is located in a vibrant lifestyle hub, offering stylish accommodations and modern facilities for both business and leisure travelers.
Core Requirements
- Customer service skills
- Experience with Opera System
- Fluency in English
- Prior hospitality experience
- Ability to work in a team
Responsibilities
- Greet and check in guests
- Provide exceptional customer service
- Respond to guest requests
- Promote hotel facilities
- Upsell services
- Manage guest accounts
- Ensure adherence to hotel policies
Benifits
- Discounted rates at Accor
- Learning programs
- Talent development
- Corporate Social Responsibility activities
Must Have skills
Job Keywords
Similar Jobs
Front Desk Agent
Novotel Hotels
Jakarta, Jakarta, Indonesia
Game Designer
Gameloft Indonesia
Yogyakarta, Yogyakarta, Indonesia
Content Creator
Gently
Kota Tangerang Selatan, Banten, Indonesia
Account Manager
Searah Creative Agency
Surabaya, East Java, Indonesia
Business Development Officer
Indodana
Palembang, South Sumatra
Management Trainee
Xiaomi
Jakarta Metropolitan Area
Content Specialist
Tenstud
Pondok Aren, Banten, Indonesia
IT Support Helpdesk
Accord Innovations
Greater Medan
Sales Development Representative
Gamelab Indonesia
Salatiga, Central Java, Indonesia
Data Analyst
Kasagi Labo
Jakarta, Indonesia
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.