Front Desk Agent
Victory Hotel Jakarta
Posted
2 months ago
Jakarta, Indonesia
Onsite
IDR 3M
Part Time
Sema Summary
The Front Desk Agent at Victory Hotel Jakarta is responsible for welcoming guests, managing reservations, and handling guest inquiries. This part-time role is based on-site in Jakarta, Indonesia, where excellent customer service skills are essential. The agent should be adept at managing a variety of tasks including check-ins and check-outs, and ensuring guest satisfaction. Ideal candidates will possess strong communication abilities and a professional demeanor.
About Company
Victory Hotel Jakarta offers comfortable accommodations and exceptional service, catering to both leisure and business travelers in the heart of Jakarta.
Core Requirements
- High school diploma
- Customer service experience
- Strong communication skills
- Ability to multitask
- Basic computer skills
Responsibilities
- Greet and welcome guests.
- Manage guest check-ins and check-outs.
- Handle guest queries and requests.
- Process reservations and cancellations.
- Maintain up-to-date knowledge of hotel services and promotions.
- Assist with administrative tasks as needed.
- Ensure a clean and inviting reception area.
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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