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Classic Diamond

Floor Manager

Classic Diamond

Posted

3 weeks ago

Patan, Nepal

Onsite

NPR 50K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Classic Diamond is seeking a Floor Manager with a hospitality background to oversee on-site operations. The ideal candidate will have experience in managing hospitality teams and enhancing customer satisfaction. This full-time position is based in Patan, Nepal, and requires strong leadership and service skills. Interested applicants should be prepared for hands-on management responsibilities.

About Company

Classic Diamond specializes in the hospitality sector, focusing on exceptional customer experiences and service excellence.

Core Requirements

  • Background in hospitality management
  • Strong leadership skills
  • Experience in customer service
  • Operational management experience
  • Ability to handle staff and customer interactions

Responsibilities

  • Oversee daily operations in the venue
  • Lead and manage hospitality staff
  • Ensure high standards of customer service
  • Coordinate with kitchen and bar staff
  • Handle customer complaints and feedback
  • Train new staff on company policies
  • Manage scheduling and staff performance

Must Have skills

LeadershipCustomer serviceTeam managementProblem-solvingOperational knowledge

Nice To Have Skills

Conflict resolutionTime managementTraining skillsCommunicationSales knowledge

Tools Knowledge Requried

POS systemStaff scheduling softwareInventory management tools

Job Keywords

hospitalitymanagementcustomer serviceleadershipoperations

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