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Anantara Vacation Club

Financial Services Officer

Anantara Vacation Club

Posted

last week

Bangkok, Bangkok City, Thailand

Onsite

THB 30K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Financial Services Officer provides essential customer service and manages financial inquiries at Anantara Vacation Club. The role focuses on collecting payments and resolving owner financial issues efficiently.

About Company

Anantara Vacation Club is Asia’s premier vacation ownership programme, enabling owners to explore top holiday destinations annually through a flexible points-based system.

Core Requirements

  • Bachelor’s degree preferred
  • Fluency in Thai and English
  • Experience in financial or customer service
  • Understanding of credit principles
  • Strong communication skills

Responsibilities

  • Follow up on overdue payments.
  • Address owner inquiries regarding finances.
  • Maintain proficiency in the Loan Servicing module.
  • Update the receivables database for accuracy.
  • Enforce policies on delinquent accounts.
  • Collaborate with internal teams to resolve issues.
  • Ensure high levels of customer satisfaction.

Must Have skills

Financial services knowledgeCustomer service skillsFluency in Thai and EnglishTime managementStrong interpersonal skills

Job Keywords

financial officercustomer servicefinancial inquiriespaymentstimeshare

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