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Global Financial Trading Group

Finance Executive

Global Financial Trading Group

Posted

3 weeks ago

Ho Chi Minh City, Vietnam

Remote

USD 350

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Finance Executive will support clients in Vietnam and internationally, focusing on customer inquiries and KYC checks. This role requires strong organizational skills and proficiency in English.

About Company

Global Financial Trading Group is a financial services company with a presence in multiple countries, focusing on client support and operational excellence.

Core Requirements

  • Bachelor's degree in Business Administration, Finance, or Accounting
  • Strong organizational skills
  • Excellent English communication skills
  • Proficiency in Microsoft Office Suite
  • Ability to work in a fast-paced environment

Responsibilities

  • Respond to customer inquiries promptly and courteously.
  • Perform customer KYC checks upon registration.
  • Provide accurate information regarding products and services.
  • Assist customers in navigating the platform.
  • Document all customer interactions in the CRM system.
  • Collaborate with team members to resolve complex issues.
  • Identify recurring customer issues and improve support processes.

Benifits

  • Annual leave
  • Sick Leave
  • Yearly Bonus
  • Night shift allowance
  • Weekend allowance

Must Have skills

Customer serviceKYC knowledgeMicrosoft Office proficiencyCRM software experienceMultitasking

Job Keywords

FinanceCustomer SupportKYCMicrosoft OfficeCommunication

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