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LIXIL

Field Technician

LIXIL

Posted

last week

Hanoi, Vietnam

Onsite

VND 15M

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Field Technician role involves providing on-site installation, maintenance consultancy, and training. It requires effective customer engagement and ensuring timely delivery of products and services.

About Company

LIXIL is a global leader in water and housing products, forming from a merger of five successful Japanese companies. They focus on innovation and quality to enhance living environments worldwide.

Core Requirements

  • Technical diploma or degree in electrical or electronics
  • 3 years of technical maintenance experience
  • Willingness to travel between company office and client sites
  • Customer service experience
  • Ability to troubleshoot technical issues

Responsibilities

  • Respond to customer inquiries and propose solutions
  • Provide on-site installation services
  • Conduct maintenance consultancy and training
  • Ensure product availability and timely delivery
  • Follow up on customer project requirements
  • Maintain accurate service records
  • Assist in identifying customer needs and expectations

Must Have skills

Technical installation skillsProblem-solvingCustomer serviceCommunicationTeam collaboration

Job Keywords

Field TechnicianTechnical SupportOn-site InstallationMaintenance ConsultancyCustomer Engagement

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