Field Technician
LIXIL
Posted
3 months ago
Hanoi, Vietnam
Onsite
VND 15M
Mid Level
Full Time
Sema Summary
The Field Technician role involves providing on-site installation, maintenance consultancy, and training. It requires effective customer engagement and ensuring timely delivery of products and services.
About Company
LIXIL is a global leader in water and housing products, forming from a merger of five successful Japanese companies. They focus on innovation and quality to enhance living environments worldwide.
Core Requirements
- Technical diploma or degree in electrical or electronics
- 3 years of technical maintenance experience
- Willingness to travel between company office and client sites
- Customer service experience
- Ability to troubleshoot technical issues
Responsibilities
- Respond to customer inquiries and propose solutions
- Provide on-site installation services
- Conduct maintenance consultancy and training
- Ensure product availability and timely delivery
- Follow up on customer project requirements
- Maintain accurate service records
- Assist in identifying customer needs and expectations
Must Have skills
Job Keywords
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