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Unified Voice Communication

Field Support Engineer

Unified Voice Communication

Posted

last week

Pune, Maharashtra, India

Onsite

INR 30K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Field Support Engineer role involves providing technical support and customer assistance for VoIP solutions. It requires on-site work in Pune and Chennai.

About Company

Unified Voice is a VoIP service provider in India, serving over 1,000 corporate clients since 2003 with innovative telecom technology.

Core Requirements

  • Proficiency in troubleshooting technical issues.
  • Experience in technical support.
  • Familiarity with operating systems.
  • Relevant VoIP or networking certifications.
  • Excellent communication skills.

Responsibilities

  • Implement new VoIP solutions.
  • Provide technical support to clients.
  • Coordinate with level 2 engineers.
  • Address and resolve client concerns.
  • Ensure seamless VoIP operations.
  • Maintain various systems.
  • Adapt to dynamic work environments.

Must Have skills

Technical troubleshootingCustomer serviceCommunicationOperating system maintenanceVoIP technologies

Job Keywords

Field SupportVoIPTechnical SupportEngineeringCustomer Service

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