Semesteria Logo
Assembly Global

Experience Manager

Assembly Global

Posted

6 days ago

Singapore, Singapore

Remote

SGD 7K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Experience Manager role focuses on driving customer engagement and activation strategies in Singapore. This position is essential for enhancing client experiences and aligning strategies with business goals.

About Company

Assembly Global is a marketing and communications agency specializing in innovative strategies to enhance brand experiences and customer engagement.

Core Requirements

  • Bachelor's degree in Marketing or related field.
  • Proven experience in managing customer experience initiatives.
  • Strong analytical skills to assess customer data.
  • Ability to lead and inspire teams.
  • Excellent communication and interpersonal skills.

Responsibilities

  • Develop and implement customer engagement strategies.
  • Analyze customer feedback to improve service delivery.
  • Collaborate with cross-functional teams for project execution.
  • Monitor industry trends to proactively address customer needs.
  • Manage budgets related to customer experience projects.
  • Train and mentor junior staff on best practices.
  • Report on performance metrics to stakeholders.

Must Have skills

LeadershipCustomer Experience ManagementData AnalysisStrategic ThinkingCommunication

Job Keywords

Customer EngagementCustomer ExperienceMarketing ManagerStrategy DevelopmentCross-Functional Collaboration

Similar Jobs