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Hong Leong Bank Berhad

Executive

Hong Leong Bank Berhad

Posted

yesterday

Sarawak, Malaysia

Onsite

MYR 5K

Full Time

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Sema

Sema Summary

Hong Leong Bank Berhad is seeking an Executive for their Business Channels within Operations and Customer Service. This role is essential for maintaining high-quality customer relations and optimizing service channels. The candidate will be involved in on-site business operations, focusing on effective communication and service delivery. Experience in banking or customer service will be beneficial. This is a full-time position located in Sarawak, Malaysia, with a competitive monthly salary.

About Company

Hong Leong Bank Berhad is a prominent financial institution in Malaysia, dedicated to delivering top-notch banking services and customer-centric solutions. The bank emphasizes innovation, operational efficiency, and excellent customer support.

Core Requirements

  • Bachelor's degree in Finance or related field
  • Strong communication skills
  • Customer service experience
  • Ability to work in a team
  • Problem-solving skills

Responsibilities

  • Manage customer interactions effectively
  • Ensure smooth business operations
  • Enhance customer satisfaction
  • Implement service improvement strategies
  • Collaborate with team members
  • Analyze customer feedback for improvements
  • Prepare performance reports for management

Must Have skills

CommunicationCustomer serviceTeam collaborationProblem-solvingTime management

Nice To Have Skills

Data analysisBanking knowledgeSales experienceLeadershipProject management

Tools Knowledge Requried

CRM softwareMicrosoft OfficeCommunication platformsData analysis toolsBanking software

Job Keywords

customer supportbankingoperationsservice improvementexecutive

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