Executive
Capita
Posted
yesterday
Mumbai, Maharashtra
Onsite
INR 30K
Mid Level
Full Time
Sema Summary
The role of Executive at Capita involves managing customer accounts, ensuring high-level service delivery, and addressing client concerns effectively. Candidates should be prepared to engage with clients proactively and offer solutions. The job requires mid-level experience, with responsibilities centered on customer management in Mumbai, India. Though specific benefits are not listed, candidates can expect a dynamic work environment. This position is aimed at enhancing client relationships and fostering customer loyalty.
About Company
Capita is a leading service provider specializing in customer management and business solutions, focusing on delivering high-quality services to its clients.
Core Requirements
- Bachelor's degree
- Experience in customer management
- Strong communication skills
- Ability to work in a team
- Problem-solving abilities
Responsibilities
- Manage customer accounts effectively
- Address client concerns and provide solutions
- Ensure high levels of customer satisfaction
- Collaborate with team members for service delivery
- Track customer interactions and feedback
- Develop strategies for customer engagement
- Assist in resolving service issues promptly
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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