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Executive Customer Services
Blue Dart
Posted
yesterday

Uthukottai, Tamil Nadu, India

Onsite

INR 30K

Full Time

Job Categories

Customer Services Logistics Support Operations

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Sema Summary

Blue Dart is seeking an Executive in Customer Services based in Uthukottai, Tamil Nadu. The ideal candidate will be responsible for ensuring excellent service delivery to customers. Skills in logistics and customer communication are essential for this role. The position is full-time and requires engagement with clients, addressing their needs and inquiries. Compensation is estimated at INR 30,000 per month.

About Company

Blue Dart is a premier logistics company in India known for its reliable and efficient services.

Core Requirements

Strong communication skills
Experience in customer service
Knowledge of logistics
Problem-solving abilities
Team collaboration

Responsibilities

Manage customer queries and issues
Coordinate with logistics teams
Maintain service level agreements
Provide accurate information to clients
Assist in resolving customer complaints
Ensure timely delivery of services
Foster positive customer relationships

Must Have skills

Customer serviceCommunicationLogistics knowledgeProblem-solvingTeamwork

Nice To Have Skills

Sales experienceCRM softwareData analysisNegotiation skillsLeadership experience

Tools Knowledge Requried

CRM softwareMicrosoft OfficeLogistics management tools

Job Keywords

customer servicelogisticscommunicationproblem-solvingteamwork

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